Short answer
How does a travel agency book a car with Shiv Shakti?
Send the dates, pickup point, route, guests and the name for the board by WhatsApp to +91 99745 30788, or call. We reply with the car and your agent rate; once you confirm, we send the driver's name, phone and car number before the pickup, run the trip under your agency's name, and invoice your agency after it.
Step by step
What are the booking steps?
Six steps; most bookings are confirmed in one conversation.
- Send the details. Agency name, dates, pickup time and place, route or tour, guests, luggage and the name for the board, by WhatsApp or call.
- Get the car and rate. We suggest the car for the group and send your agent rate for the trip.
- Confirm. Confirm by WhatsApp. For long multi-day tours, a part-advance may be agreed.
- Get the driver details. Before the pickup we send the driver's name, phone number and car number to your agency.
- The trip runs. The driver meets your guests with your board; your team can reach us 24/7 for changes.
- Invoice and pay. A GST invoice to your agency; payment by bank transfer, cash or UPI after the trip, or on the monthly invoice for regular agencies.
Changes
What happens if the plan changes?
Plans change; this is how each kind of change is handled.
| Change | What happens |
|---|---|
| Pickup time moves | Tell us as early as you can; we move the driver. |
| Flight or train is late | We track it; 30 minutes of waiting are free, then ₹100 an hour. |
| Guests add a stop | The driver checks with your team, then adds it; extra kilometres at the agreed rate. |
| Tour gets longer | Each extra day adds at least 300 km and the ₹300 driver allowance. |
| Cancellation 8 hours or more before pickup | Free. |
| Cancellation after the car has left the garage | Charges apply. |
Your guests, your brand
What stays white-label?
Every booking you send runs under your agency's name.
Your name on the board
The driver meets your guests with your agency's name on the board, at the airport, the station or the hotel.
Your customers stay yours
The driver does not hand out our number or card, and we never contact your guests to sell them a trip.
Driver details to you first
Before pickup we send you the driver's name, phone number and car number, to pass on to your guests.
GPS on every car
Every car is GPS-tracked, and we can share the live location with you while your guests travel.
A backup car if needed
If a car breaks down or a driver cannot come, we send another car.
One number, 24/7
Your team calls one number at any hour for changes, delays or problems: +91 99745 30788.
For agencies
What are the terms for agencies?
Agent rates on request, a GST invoice in your agency's name, payment by bank transfer or after the trip, a monthly invoice with credit for regular agencies, and a part-advance that may be agreed for long tours.
- Agent rates
- Special rates for agencies, on request (call or WhatsApp)
- Public rates
- Sedan ₹12/km · Ertiga ₹13/km · Innova Crysta ₹18/km
- Multi-day tours
- At least 300 km a day, plus ₹300 a day driver allowance
- Driver on tour
- The allowance covers the driver's food; the agency or hotel arranges the driver's night stay
- Extras
- Tolls, parking and state tax at actual cost; 20% for driving between 10 PM and 6 AM
- White-label
- Name board with your agency's name; we never contact your customers to sell
- Payment
- Cash or UPI after the trip, or bank transfer; monthly invoice and credit for regular agencies
- Long tours
- A part-advance may be agreed for long multi-day tours
- Invoice
- GST invoice in your agency's name
- Cancellation
- Free at least 8 hours before pickup; charges once the car has left the garage
Quote builder
Want to try it now?
Fill in the form: it writes the booking message for you. Nothing is sent until you press the button.
Hi Shiv Shakti, agency quote request.
Send on WhatsApp Nothing is sent until you press the button. We reply with your agent rate and the cars.Questions
Questions agencies ask about booking
Anything else? Call +91 99745 30788.
How far ahead should an agency book?
As early as you know the dates; for festival seasons, Rann Utsav weekends and long tours, book weeks ahead. Short-notice bookings are taken 24/7 when a car is free.
Can we book pickups for night arrivals?
Yes, 24/7. Driving between 10 PM and 6 AM adds 20%.
Can we book by email?
Yes, at contact@shivshaktitoursandtravels.in, but WhatsApp or a call is quicker for confirmations.
When do we get the driver's details?
Before the pickup: the driver's name, phone number and car number go to your agency first.
What is the cancellation policy?
Free cancellation at least 8 hours before pickup; charges apply once the car has left the garage.
Is an advance needed?
Not for transfers and short trips. A part-advance may be agreed for long multi-day tours.
Keep planning