SHIV SHAKTITOURS & TRAVELS

For agents · Questions and answers

Questions travel agencies ask us: the full list

Every question agencies, tour operators and DMCs ask us before their first booking, answered in one place: rates, white-label, payment, the driver on tour, vehicles, Rajasthan, changes and cancellations. If yours is not here, call or WhatsApp +91 99745 30788.

  • 24 answers
  • Rates and payment
  • White-label

Short answer

What do agencies most need to know?

Agent rates are given on request; we work white-label (your name on the board, no contact with your customers); tours are billed at 300 km a day minimum plus ₹300 a day driver allowance; the agency or hotel arranges the driver's night stay; and agencies pay by bank transfer, UPI or cash after the trip, or on a monthly invoice with credit.

On requestagent rates
300 kma day on tours
₹300a day driver allowance
24/7+91 99745 30788

Rates and payment

Rates and payment

How agencies are charged, and how they pay.

Do travel agents get a special rate?

Yes. Agencies get agent rates below our public rates, given on request by call or WhatsApp.

What are your public rates?

Sedan (Swift Dzire) ₹12/km, Ertiga ₹13/km, Innova Crysta ₹18/km. Tempo Travellers and buses are quoted on call.

How are multi-day tours charged?

Kilometres or 300 km a day, whichever is more, times the rate, plus ₹300 a day driver allowance.

What is extra?

Tolls, parking and state tax at actual cost, 20% for driving between 10 PM and 6 AM, and the driver's night stay.

How do agencies pay?

Bank transfer, UPI or cash after the trip. Regular agencies get a monthly invoice with a credit period agreed with them.

Do you need an advance?

Not for transfers and short trips. A part-advance may be agreed for long multi-day tours.

Do you accept cards?

No: bank transfer, UPI or cash.

Do you give a GST invoice?

Yes, in your agency's name, on every trip.

White-label

White-label and your customers

How we protect your relationship with your guests.

Do you work white-label?

Yes. The name board shows your agency's name and the driver does not hand out our number or card.

Will you ever contact our customers?

No. We never contact or sell to an agency's customers, during or after the trip.

Who receives the driver's details?

Your agency, before the pickup: the driver's name, phone number and car number.

Can we track the car?

Yes. Every car is GPS-tracked, and we can share the live location with you.

The driver on tour

The driver on tour

What the driver needs, and what he does.

Who arranges the driver's night stay?

Your agency or the guests' hotel. The ₹300 a day allowance covers his food.

Is it the same driver for the whole tour?

Yes, one driver and one car; if the car breaks down, we send another.

Which languages do the drivers speak?

Gujarati and Hindi. Tell us if your guests need English.

Is the driver a guide?

No. He knows the routes, stops and timings, but he is not a licensed guide.

Vehicles and routes

Vehicles and routes

What we run, and where.

Which cars do you have?

Sedans (Swift Dzire), Ertigas, Innova Crystas, and our own Tempo Travellers and buses. Every car is air-conditioned.

Where do you operate?

All of Gujarat and Rajasthan, from our head office in Ahmedabad and our branch in Mehsana district.

Do you go into Rajasthan?

Yes, with the same car and driver; Rajasthan state tax is added at actual cost.

Do you have wheelchair-accessible vehicles?

No. Drivers help guests with boarding and luggage.

Booking and changes

Booking, changes and cancellation

How bookings work day to day.

How do we book?

By WhatsApp or call to +91 99745 30788, 24/7, or by email to contact@shivshaktitoursandtravels.in.

What is the cancellation policy?

Free cancellation at least 8 hours before pickup; charges apply once the car has left the garage.

What if a flight is late?

We track it. Waiting is 30 minutes free, then ₹100 an hour.

Can the plan change during a tour?

Yes, agreed with your team; extra kilometres and days are billed at the agreed rate.

Quote builder

Ready to send a booking?

Fill in the dates and the guests and send the message on WhatsApp. We reply with your agent rate, the cars and the driver's details.

Your message

Hi Shiv Shakti, agency quote request.

Send on WhatsApp Nothing is sent until you press the button. We reply with your agent rate and the cars.

Agency desk

Still have a question?

Call or WhatsApp; we answer 24/7.

Shiv Shakti Tours & Travels · Branch: Hansalpur Circle, Becharaji, Near SMG (Maruti Suzuki) Plant, Gujarat 384210 · Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061 · Open 24/7 · Terms · Cancellation & refunds

Call WhatsApp Book