How should a monthly transport vendor review run?

Key facts: monthly review

Inputs

Trip history, reports, logs, invoice

Meeting

About 30 minutes, both coordinators

Output

Actions with owners and dates

Follow-up

Next month starts with open actions

Why focus on repeats?

One bad day happens; the same route late every Monday is a design problem with a fix.

Where can I read the full guide?

This answer is part of our decision guide A scorecard for your transport vendor, written for HR heads, admin, finance and purchase managers. The guide has an executive summary, tables, checklists and the questions to ask a vendor. Related questions from the same guide:

• Which KPIs should a company track for its transport vendor?
• How do you measure on-time performance of shift transport?
• What are service credits in a transport contract?
• Where does the data for a transport scorecard come from?

Where do these facts come from?

The facts on this page were confirmed by the owner in October 2026.

• Owner-confirmed company facts (9 October 2026 questionnaires; 24 October 2026 packages; 30 October 2026 shift transport facts).
• The decision guide A scorecard for your transport vendor.
• Terms and conditions: published rates and terms.