Short answer
How does a company near the SMG plant book a car?
By calling or WhatsApping Shiv Shakti Tours & Travels on +91 99745 30788, 24/7, in English, Gujarati or Hindi. Send the trip, the time, the pickup and the people; we confirm the car and fare, then send the driver's name, phone and car number before pickup. Trips go on a GST invoice per trip or on the monthly invoice.
Most companies decide who is allowed to book: the admin desk only, or any employee with the admin desk copied. Either works; tell us which and we follow it. For recurring trips such as daily routes, you set a cut-off time for changes, and we plan to it.
When something goes wrong, a delay or a breakdown, our office calls or WhatsApps your coordinator as soon as we know. Issues you report are confirmed in writing, and again when fixed.
WhatsApp booking builder
What does a good booking message look like?
Try it: fill in a trip and see the message. Every booking needs these details.
Hi, I want to book a car.
Send on WhatsApp Nothing is sent until you press the button. We reply with the car, the driver's details and the fare.When to book
How much notice should we give?
As much as you can; this is what we suggest.
| Trip | Suggested notice | Why |
|---|---|---|
| Airport drop or pickup | When the flight is booked | Timed to the flight |
| Full day or outstation | A day ahead | Car and driver kept for you |
| Local or on-call | A few hours | Sent when a car is free |
| Daily route changes | By your cut-off time | Route planned to it |
| Festival days | As early as possible | Drivers on leave |
| Urgent | Call now | We say honestly if a car is free |
Advance bookings get 10% off.
Booking flow
What happens after we send a booking?
Five steps, the same for every trip.
- Booking received. By call or WhatsApp.
- Confirmed. Car type, fare basis and billing.
- Driver details. Name, phone and car number before pickup.
- Trip. GPS-tracked; live location on request.
- Invoice. GST invoice per trip or on the monthly invoice.
Questions & answers
Booking desk questions
From admin teams.
Can we book by email?
Yes, at contact@shivshaktitoursandtravels.in; for anything urgent, call.
Is there an app?
No, we do not have our own app. Bookings are by phone, WhatsApp or email; companies can get a login to the GPS tracking portal.
Can we cancel?
Free cancellation until the car leaves the garage; after that, charges apply.
Do you need an advance?
No advance is needed.
Who do we call with a complaint?
The same number. Large accounts have a named coordinator, and safety concerns can go directly to the owner.
Drawing index
Related pages
- Rate card for companiesEvery rate, minimum and charge in one place.
- Monthly billing and GST invoiceOne monthly invoice, split by department.
- Plant gates and pickup pointsHow to tell us exactly where to stop.
- On-call car at the plantA car when your team needs one, booked per trip.
Short general answers in our Knowledge Hub