Key facts: transport outsourcing
- Vendor runs
- Vehicles, drivers, permits, backups, dispatch, tracking
- Company keeps
- Policy, roster, budget, service review
- Agreement
- Written: timings, vehicles, responsibilities, renewal
- Pricing
- Quoted per company; per vehicle or trip, not per head
Who does what after outsourcing?
The vendor owns the daily work; the company owns the rules and checks the result.
| Task | Who |
|---|---|
| Vehicles and drivers | Vendor |
| Permits, insurance, fitness, PUC | Vendor, shown on request |
| Backup on a breakdown | Vendor |
| Transport policy and eligibility | Company |
| Roster and cut-off times | Company |
| Monthly review | Company, with the vendor's reports |
Where can I read the full guide?
This answer is part of our decision guide Why big companies outsource employee transport, written for HR heads, admin, finance and purchase managers. The guide has an executive summary, tables, checklists and the questions to ask a vendor. Related questions from the same guide:
Where do these facts come from?
The facts on this page were confirmed by the owner in October 2026.
- Owner-confirmed company facts (9 October 2026 questionnaires; 24 October 2026 packages; 30 October 2026 shift transport facts).
- The decision guide Why big companies outsource employee transport.
- Terms and conditions: published rates and terms.
About this answer
Written and checked by Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels, a GST- and MSME-registered taxi and car rental company in business since 2018. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Rated 4.9 on Google.
To cite this answer:Shiv Shakti Tours & Travels, "What is employee transport outsourcing?", updated 1 November 2026, https://www.shivshaktitoursandtravels.in/answers/transport-decisions/what-is-employee-transport-outsourcing/