Key facts: details before pickup
- What we send
- Driver's name, phone number and car number
- When
- Before every pickup
- To whom
- The booker; also the guest, employee or coordinator on request
- How
- WhatsApp or message to the booking number
- Replacement car
- New details sent if the car changes
- During the trip
- Live location can be shared
- Tracking
- GPS on every car
- On arrival
- Check the number plate matches
Why does knowing the driver matter?
You know exactly which car to get into and whom to call. For staff and guests it removes guesswork at a gate, a hotel or the airport, and for families it adds peace of mind on night trips.
- Check the plate: match the car number before getting in.
- Call directly: use the driver's number to guide the last few hundred metres.
- Share it: forward the details to family or your host.
How does it work for company bookings?
For staff and guest transport, the coordinator receives the details for every car, and each traveller gets the details for their own pickup. Hosts can also follow the drive through live location sharing.
| Booking | Who gets the details |
|---|---|
| Employee airport drop | Employee and coordinator |
| Guest airport pickup | Guest and host |
| Shift transport | Coordinator for each route; staff on request |
| Visitor site visit | Visitor and the person hosting the visit |
What if the car or driver changes?
If a car breaks down or a driver cannot come, a backup car is sent and you get the new driver's name, phone number and car number before pickup.
See replacement vehicles.
Where do these facts come from?
The facts on this page are from Shiv Shakti Tours & Travels' guides and service facts confirmed by the owner on 9 October 2026 (driver name, phone and car number before pickup; live location).
- Vendor guide: driver details before pickup.
- Arrival pickup guide: driver details for airport pickups.
About this answer
Written and checked by Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels, a GST- and MSME-registered taxi and car rental company in business since 2018. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Rated 4.9 on Google.
To cite this answer:Shiv Shakti Tours & Travels, "Can we receive driver and vehicle details before a scheduled pickup?", updated 9 October 2026, https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/driver-and-vehicle-details-before-pickup/