How do you handle requests to correct inaccurate employee or trip records?

We check, correct and resend the record.

Can we see the GPS record behind a trip?

Yes, through the portal or on request.

Correcting Errors in Trip Records and Details

How do you manage errors in digital trip records?

Short answer

We check it, correct it and resend the record.

If a trip record, invoice line or employee detail is wrong, tell Shiv Shakti Tours & Travels and we check it against the GPS history and our trip log, correct it, and send you the corrected record or invoice. Your report is confirmed in writing when we receive it and again when it is fixed, so your accounts and admin teams have a clear trail.

Answered by Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels · Last checked 9 October 2026 · 2 min read

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Key facts: corrections

Trip record errors: Checked against GPS and our log, then corrected
Invoice errors: Corrected invoice issued
Employee details: Updated when you tell us
Confirmation: In writing on receipt and when fixed
How to report: WhatsApp, email or your coordinator
What to send: Date, route or car, what is wrong
Evidence: GPS trip history
Records kept: For the period set in your agreement

What kind of errors get corrected?

Most are small: a wrong date or time, a trip counted twice, a car number mistyped, or an employee's new address not yet on the roster.

Error	Fix
Wrong time or km on a trip	Checked on GPS; line corrected
Trip billed twice	Duplicate removed; invoice corrected
Trip missing from the report	Added from our log
Employee address or number wrong	Updated on the roster and with the driver

How do we report one?

Send the date, the route or car, and what looks wrong, by WhatsApp, email or through your coordinator. We confirm receipt in writing.

See trip-wise billing details.

How long are records kept?

For the period your company sets in the agreement, so you can go back to them at audit time.

See employee data and records.

Where do these facts come from?

The correction process on this page was confirmed by the owner on 9 October 2026.

Correction of trip records and employee details, written confirmation and company-set retention confirmed by the owner on 9 October 2026.

About this answer

Written and checked by Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels, a GST- and MSME-registered taxi and car rental company in business since 2018. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Rated 4.9 on Google.

To cite this answer:Shiv Shakti Tours & Travels, "How do you manage errors in digital trip records?", updated 9 October 2026, https://www.shivshaktitoursandtravels.in/answers/corporate-accounts/correcting-trip-records/

Talk to us

Call or WhatsApp any time. We answer in English, Gujarati and Hindi, and confirm the car and fare before you travel.

Shiv Shakti Tours & Travels, Hansalpur Circle, Near SMG (Maruti Suzuki) Plant, Becharaji, Gujarat 384210 · Ahmedabad office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061 · Open 24/7 · See our Terms and Cancellation & Refund Policy.