Can you share your incident log?

Yes, the written log of breakdowns, cancellations and replacements.

Does Outsourcing Transport Transfer Duty of Care?

Does outsourcing transport transfer duty of care?

Short answer

The vendor does the daily checks; the company still checks the vendor.

Outsourcing moves the daily safety work to the vendor (licence checks, vehicle papers, pre-trip checks, tracking) but not the company's interest in the outcome. The company should check the vendor: ask for documents, inspect vehicles, ride a route, read the incident log and allow for vendor audits. This is practical guidance, not legal advice.

Answered by Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels · Last checked 1 November 2026 · 1 min read

24/7all shifts, one number

GSTand MSME registered

8+ yrsin business, since 2018

4.9rated on Google

Key facts: outsourcing and duty of care

Vendor does: Daily checks, tracking, incidents
Company does: Checks the vendor
Audits: Allowed
Inspection: Fleet can be inspected before signing

How often should we check?

Agree a schedule in the contract: documents at signing and renewal, a route ride and log review a few times a year, and the monthly review.

Where can I read the full guide?

This answer is part of our decision guide Duty of care in employee transport, written for HR heads, admin, finance and purchase managers. The guide has an executive summary, tables, checklists and the questions to ask a vendor. Related questions from the same guide:

Where do these facts come from?

The facts on this page were confirmed by the owner in October 2026.

Owner-confirmed company facts (9 October 2026 questionnaires; 24 October 2026 packages; 30 October 2026 shift transport facts).
The decision guide Duty of care in employee transport.
Terms and conditions: published rates and terms.

About this answer

Written and checked by Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels, a GST- and MSME-registered taxi and car rental company in business since 2018. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Rated 4.9 on Google.

To cite this answer:Shiv Shakti Tours & Travels, "Does outsourcing transport transfer duty of care?", updated 1 November 2026, https://www.shivshaktitoursandtravels.in/answers/transport-decisions/does-outsourcing-transfer-duty-of-care/

Talk to the company desk

Send the company, location and what you need to move. We reply with our vendor documents and a proposal.

Shiv Shakti Tours & Travels, Hansalpur Circle, Near SMG (Maruti Suzuki) Plant, Becharaji, Gujarat 384210 · Ahmedabad office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061 · Open 24/7 · See our Terms and Cancellation & Refund Policy.