In writing, and again when fixed.

What Usually Goes Wrong With a New Transport Vendor

What usually goes wrong with a new transport vendor?

Short answer

Pickup points, roster format, gate delays, contacts and invoices.

Most early problems are information problems: unclear pickup points, rosters late or in the wrong format, delays at the gate, employees unsure whom to call, and questions on the first invoice. Daily contact in the first weeks fixes them fastest.

Answered by Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels · Last checked 1 November 2026 · 1 min read

24/7all shifts, one number

GSTand MSME registered

8+ yrsin business, since 2018

4.9rated on Google

Key facts: early problems

Pickup points: Confirm with employees in week one
Rosters: One format, one sender, a cut-off
Gate: Share the driver list with security
Invoice: Check line by line

How fast are they fixed?

Usually within the first weeks, with daily check-ins; by the third month a monthly review is enough.

Where can I read the full guide?

This answer is part of our decision guide The first 90 days with a new vendor, written for HR heads, admin, finance and purchase managers. The guide has an executive summary, tables, checklists and the questions to ask a vendor. Related questions from the same guide:

Where do these facts come from?

The facts on this page were confirmed by the owner in October 2026.

Owner-confirmed company facts (9 October 2026 questionnaires; 24 October 2026 packages; 30 October 2026 shift transport facts).
The decision guide The first 90 days with a new vendor.
Terms and conditions: published rates and terms.

About this answer

Written and checked by Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels, a GST- and MSME-registered taxi and car rental company in business since 2018. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Rated 4.9 on Google.

To cite this answer:Shiv Shakti Tours & Travels, "What usually goes wrong with a new transport vendor?", updated 1 November 2026, https://www.shivshaktitoursandtravels.in/answers/transport-decisions/common-problems-with-a-new-vendor/

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Shiv Shakti Tours & Travels, Hansalpur Circle, Near SMG (Maruti Suzuki) Plant, Becharaji, Gujarat 384210 · Ahmedabad office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061 · Open 24/7 · See our Terms and Cancellation & Refund Policy.