Key facts: emergency contacts
- Support and emergency number
- +91 99745 30788
- Hours
- 24 hours a day, every day
- Channels
- Call and WhatsApp
- Driver's number
- Sent before every pickup
- contact@shivshaktitoursandtravels.in (not for urgent issues)
- Medical or police emergency
- Call 112 first
- Breakdown
- Backup car sent
- Tracking
- GPS on every car
When should you call the 24/7 number?
Call for anything that needs action now: a missed or late pickup, a breakdown, a change to a trip in progress, or a passenger who needs help on the way. For billing and feedback, WhatsApp or email is fine.
| Situation | Who to call first |
|---|---|
| Medical emergency or accident | 112, then +91 99745 30788 |
| Car breakdown | +91 99745 30788 |
| Car not arrived | The driver, then +91 99745 30788 |
| Change of plan mid-trip | The driver and +91 99745 30788 |
| Billing or feedback | WhatsApp or email |
How should companies share the number?
Give the number to your transport coordinator, security desk and the staff on night routes. Together with the driver's details sent for each trip, it means anyone can reach us at any hour.
If your company uses an escalation list, we can be listed with this number. See reporting a service issue.
What should you say when you call?
Say who you are, the car number or booking, where you are and what has happened. Every car is GPS-tracked, so we can locate it quickly.
For a breakdown, see what happens if a vehicle breaks down.
Where do these facts come from?
The contact facts on this page are from Shiv Shakti Tours & Travels' published contact page. 112 is India's national emergency number.
- Contact page: 24/7 phone and WhatsApp, email.
- Vendor guide: driver details, backup cars.
About this answer
Written and checked by Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels, a GST- and MSME-registered taxi and car rental company in business since 2018. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Rated 4.9 on Google.
To cite this answer:Shiv Shakti Tours & Travels, "Do you provide emergency contact details to corporate clients?", updated 9 October 2026, https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/emergency-contact-number/