# Driver management on Sanand routes: checked, briefed, rested Each Shiv Shakti Tours & Travels driver's commercial driving licence is checked before they drive for us. Drivers on company routes are briefed on customer service and safe driving, check the car before every shift, get rest between duties, and are taken off a company's route after a serious complaint. - Licence checked - Briefed for company routes - Rest between duties ItemIn the contractLicenceCommercial licence checkedBriefingCustomer service, safe drivingEach shiftPre-trip vehicle checkHoursDaily driving-hours limitComplaintsSerious: removed from route We say "licence checked" because that is the check we can confirm for every driver. ## How are drivers on company routes managed? Before driving for us, each driver's commercial driving licence is checked. Drivers on company routes are briefed on customer service and safe driving, do a pre-trip vehicle check every shift, get rest between duties under a daily driving-hours limit, and have their punctuality and complaints reviewed; repeat complaints lead to removal. - **Checked**: Commercial licence - **Every shift**: Pre-trip vehicle check - **Limit**: Daily driving hours - **Reviewed**: Punctuality and complaints We are careful about what we claim. We check each driver's commercial licence; we do not claim background verification, because that is not something we can confirm for every driver. What we can show is how drivers are managed day to day: briefed before company routes, rested between duties, replaced when tired, and removed after serious or repeated complaints. ## What happens at each stage of a driver's work? Checks before, routines during, and consequences after. | Stage | What happens | | --- | --- | | Before driving for us | Commercial driving licence checked | | Before company routes | Briefing on customer service and safe driving | | Before each shift | Pre-trip check: tyres, fuel, lights | | During duties | Daily driving-hours limit; rest between duties; tired driver replaced | | On the route | No trip changes without office approval; GPS on every car | | After complaints | Serious complaint: off that company's route; repeat complaints: removal | ## Can a company ask for particular drivers? Within limits, yes: female drivers are available on request, and we keep the same drivers on a route where we can, so they learn the pickups and the gate. ### You can ask for - Female drivers on request - A driver removed from your route after a serious complaint - Driver details before every pickup ### We will not claim - Background or police checks on drivers - A specific number of daily driving hours in public material (the limit exists; we do not publish a figure) ## Driver questions From HR, EHS and employees. ### Do you run background checks on drivers? We check each driver's commercial driving licence before they drive for us. We do not claim background verification. ### What if a driver is tired after a long duty? Drivers get rest between duties and a tired driver is replaced; there is a daily driving-hours limit. ### Can we ask for a female driver? Yes, female drivers are available on request. ### How are complaints about a driver handled? Punctuality and complaints are reviewed; a serious complaint takes the driver off your route, and repeat complaints lead to removal. ### How much driving experience do your drivers have? Our drivers have 5+ years of driving experience. ## Related contract guides - [Women employees' transport](https://www.shivshaktitoursandtravels.in/sanand-gidc/women-employee-transport.html): Female drivers and safety. - [Escalation](https://www.shivshaktitoursandtravels.in/sanand-gidc/escalation-coordinator.html): Reporting a driver. - [Accident procedure](https://www.shivshaktitoursandtravels.in/sanand-gidc/accident-incident-procedure.html): Incidents. - [All contract guides](https://www.shivshaktitoursandtravels.in/sanand-gidc/corporate-contracts.html): The full list. **Short general answers in our [Knowledge Hub](https://www.shivshaktitoursandtravels.in/answers/)** - [How do you manage driver fatigue and working-hour considerations?](https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/driver-fatigue-and-pre-shift-checks/) - [Do you verify driver licences and other required credentials?](https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/driver-licence-checks/) - [How do you evaluate driver performance?](https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/driver-performance-and-complaints/) - [Do drivers receive training in professional customer service?](https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/driver-training/) **Written by [Vaibhaviba Bhavsinh Solanki](https://www.shivshaktitoursandtravels.in/author/vaibhaviba-bhavsinh-solanki.html)**, owner of Shiv Shakti Tours & Travels: GST and MSME registered, 8+ years in business, with cars based near Sanand and an Ahmedabad office in Ghatlodiya. Rates and terms last checked 10 October 2026. Distances are approximate road distances; fares are indicative and confirmed on call. Spotted something out of date? [Tell us](https://www.shivshaktitoursandtravels.in/contact.html). ## Ask how drivers are chosen for your routes We explain the checks and briefing before the contract and agree how complaints are handled. --- - Source page: https://www.shivshaktitoursandtravels.in/sanand-gidc/driver-management.html - Written by: Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels (GST and MSME registered, since 2018, rated 4.9 on Google) - Last checked: 10 October 2026 - Book or ask: call or WhatsApp +91 99745 30788 (24/7), contact@shivshaktitoursandtravels.in - Branch: Hansalpur Circle, Becharaji, Near SMG (Maruti Suzuki) Plant, Gujarat 384210 - Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad, Gujarat 380061 - Fares are indicative and confirmed on call; tolls, parking and the 20% night charge (10 PM to 6 AM) are extra.