# What happens after an accident on a company trip?

**Short answer:** Safety first, a replacement vehicle, the company told at once.

After an accident on a company trip, **passengers' safety comes first**, a **replacement vehicle** is sent to complete the trip, and the **company is informed right away**. The incident is then **recorded in writing** and reviewed, and repeat problems lead to changes in route, vehicle or driver.

- Source page: https://www.shivshaktitoursandtravels.in/answers/transport-decisions/what-happens-after-a-transport-accident/
- Answered by: Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels
- Last checked: 1 November 2026
- Book or ask: call or WhatsApp +91 99745 30788 (24/7)

## Key facts: after an accident

| Fact | Value |
|---|---|
| First | Passengers' safety |
| Then | Replacement vehicle |
| Company | Informed right away |
| After | Written record and review |

## Is the procedure written down?

Yes; see our accident and incident procedure, which can be attached to your contract.

See accident and incident procedure (https://www.shivshaktitoursandtravels.in/sanand-gidc/accident-incident-procedure.html).

## Where can I read the full guide?

This answer is part of our decision guide Duty of care in employee transport (https://www.shivshaktitoursandtravels.in/corporate-transport-guides/duty-of-care-in-employee-transport.html), written for HR heads, admin, finance and purchase managers. The guide has an executive summary, tables, checklists and the questions to ask a vendor. Related questions from the same guide:

- What is duty of care in employee transport? (https://www.shivshaktitoursandtravels.in/answers/transport-decisions/duty-of-care-for-employee-transport/)
- Does outsourcing transport transfer duty of care? (https://www.shivshaktitoursandtravels.in/answers/transport-decisions/does-outsourcing-transfer-duty-of-care/)
- Which vehicle documents should a company check? (https://www.shivshaktitoursandtravels.in/answers/transport-decisions/vehicle-documents-to-check/)
- What safety equipment should a company car carry? (https://www.shivshaktitoursandtravels.in/answers/transport-decisions/safety-equipment-in-company-cars/)

## Follow-up questions

**Are vehicles insured?** Yes, all commercially insured.

**Is the driver removed after a serious complaint?** Yes, from that company's route.

**Who calls us?** Our office calls your coordinator.

## About this answer

Shiv Shakti Tours & Travels is a GST- and MSME-registered taxi and car rental company in business since 2018, rated 4.9 on Google. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Not connected with other businesses of the same name elsewhere in India.

Sources: Owner-confirmed company facts (9 October 2026 questionnaires; 24 October 2026 packages; 30 October 2026 shift transport facts). · The decision guide Duty of care in employee transport (https://www.shivshaktitoursandtravels.in/corporate-transport-guides/duty-of-care-in-employee-transport.html). · Terms and conditions (https://www.shivshaktitoursandtravels.in/terms-and-conditions.html): published rates and terms.