# What is a primary vendor with a backup plan?

**Short answer:** One main vendor, with protection written into the contract.

A primary-vendor model gives **one main vendor per site** and puts the protection **into the contract** instead of into a second vendor: a **backup plan per location**, an **SLA** with on-time targets on request, a **monthly scorecard**, **notice terms**, and a **market check at renewal**.

- Source page: https://www.shivshaktitoursandtravels.in/answers/transport-decisions/primary-vendor-with-backup/
- Answered by: Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels
- Last checked: 1 November 2026
- Book or ask: call or WhatsApp +91 99745 30788 (24/7)

## Key facts: primary vendor

| Fact | Value |
|---|---|
| Vendor | One per site |
| Protection | Backup plan, SLA, notice terms |
| Control | Monthly scorecard |
| Price check | At renewal |

## Why not two vendors?

Two vendors double the admin; the contract can give most of the protection with less effort.

## Where can I read the full guide?

This answer is part of our decision guide One transport vendor or several? (https://www.shivshaktitoursandtravels.in/corporate-transport-guides/single-vs-multiple-transport-vendors.html), written for HR heads, admin, finance and purchase managers. The guide has an executive summary, tables, checklists and the questions to ask a vendor. Related questions from the same guide:

- Should a company use one transport vendor or several? (https://www.shivshaktitoursandtravels.in/answers/transport-decisions/one-or-several-transport-vendors/)
- Is it risky to rely on one transport vendor? (https://www.shivshaktitoursandtravels.in/answers/transport-decisions/risk-of-a-single-transport-vendor/)
- How should transport be split between two vendors? (https://www.shivshaktitoursandtravels.in/answers/transport-decisions/split-transport-between-vendors/)
- Can one vendor cover several sites in Gujarat? (https://www.shivshaktitoursandtravels.in/answers/transport-decisions/one-vendor-for-several-sites/)

## Follow-up questions

**Can we retender at renewal?** Yes; we respond to RFPs.

**SLA standard?** On request.

**Monthly review?** Yes.

## About this answer

Shiv Shakti Tours & Travels is a GST- and MSME-registered taxi and car rental company in business since 2018, rated 4.9 on Google. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Not connected with other businesses of the same name elsewhere in India.

Sources: Owner-confirmed company facts (9 October 2026 questionnaires; 24 October 2026 packages; 30 October 2026 shift transport facts). · The decision guide One transport vendor or several? (https://www.shivshaktitoursandtravels.in/corporate-transport-guides/single-vs-multiple-transport-vendors.html). · Terms and conditions (https://www.shivshaktitoursandtravels.in/terms-and-conditions.html): published rates and terms.