# How do you measure on-time performance of shift transport?

**Short answer:** Share of trips reaching gate time, from GPS history.

Measure on-time performance as the **share of trips that reach the gate by the planned gate time**. The data comes from **GPS trip history** (available through a portal login), checked against your **gate entry times** and the driver's **boarding list**. Report it by route and shift so problems point somewhere.

- Source page: https://www.shivshaktitoursandtravels.in/answers/transport-decisions/measure-on-time-performance/
- Answered by: Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels
- Last checked: 1 November 2026
- Book or ask: call or WhatsApp +91 99745 30788 (24/7)

## Key facts: measuring on-time

| Fact | Value |
|---|---|
| Measure | Trips reaching gate time ÷ all trips |
| Source | GPS trip history |
| Check | Gate entries, boarding lists |
| Split | By route and shift |

## What counts as on time?

Agree it in writing: for example arrival before the gate time in the route plan. Use the same definition every month.

## Where can I read the full guide?

This answer is part of our decision guide A scorecard for your transport vendor (https://www.shivshaktitoursandtravels.in/corporate-transport-guides/transport-vendor-scorecard-kpis.html), written for HR heads, admin, finance and purchase managers. The guide has an executive summary, tables, checklists and the questions to ask a vendor. Related questions from the same guide:

- Which KPIs should a company track for its transport vendor? (https://www.shivshaktitoursandtravels.in/answers/transport-decisions/kpis-for-a-transport-vendor/)
- How should a monthly transport vendor review run? (https://www.shivshaktitoursandtravels.in/answers/transport-decisions/monthly-transport-vendor-review/)
- What are service credits in a transport contract? (https://www.shivshaktitoursandtravels.in/answers/transport-decisions/service-credits-in-transport-contracts/)
- Where does the data for a transport scorecard come from? (https://www.shivshaktitoursandtravels.in/answers/transport-decisions/data-for-a-transport-scorecard/)

## Follow-up questions

**Can we export trip data?** Trip-wise records in Excel or PDF on request.

**Do you have an employee app?** No; a GPS portal for the company.

**Can targets be set?** Yes, in an SLA on request.

## About this answer

Shiv Shakti Tours & Travels is a GST- and MSME-registered taxi and car rental company in business since 2018, rated 4.9 on Google. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Not connected with other businesses of the same name elsewhere in India.

Sources: Owner-confirmed company facts (9 October 2026 questionnaires; 24 October 2026 packages; 30 October 2026 shift transport facts). · The decision guide A scorecard for your transport vendor (https://www.shivshaktitoursandtravels.in/corporate-transport-guides/transport-vendor-scorecard-kpis.html). · Terms and conditions (https://www.shivshaktitoursandtravels.in/terms-and-conditions.html): published rates and terms.