# What happens if an employee is not at the pickup point?

**Short answer:** The driver calls, waits as agreed, then moves on.

The driver calls the employee, waits for the time agreed with your HR team, and then continues the route so that everyone else reaches the shift on time. The boarding list shows who travelled, and repeated no-shows can be reported to your coordinator. The waiting time at pickup points is agreed when the routes are planned.

- Source page: https://www.shivshaktitoursandtravels.in/answers/shift-transport/employee-not-at-the-pickup-point/
- Answered by: Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels
- Last checked: 30 October 2026
- Book or ask: call or WhatsApp +91 99745 30788 (24/7)

## Key facts: employee not at pickup

| Fact | Value |
|---|---|
| Step 1 | Driver calls the employee |
| Step 2 | Waits for the agreed time |
| Step 3 | Continues the route |
| Record | Boarding list shows who travelled |
| Repeated no-shows | Reported to your coordinator |

## Why not wait longer?

One late employee should not make the whole vehicle late for the shift; the agreed wait keeps everyone on time.

## How can employees avoid missing the vehicle?

By telling the driver or their supervisor if they will not travel; changes before the cut-off time reach the driver in time.

See booking cut-off times (https://www.shivshaktitoursandtravels.in/answers/employee-transport/booking-cut-off-times/).

## Is the no-show recorded?

The boarding list shows who boarded; tell us how you want no-shows marked.

See boarding list for each trip (https://www.shivshaktitoursandtravels.in/answers/shift-transport/boarding-list-for-each-trip/).

## Follow-up questions

**Does a no-show change the bill?** No; charges are per vehicle or trip, not per head.

**Can the driver come back later?** Not on a shift route, so others are not late.

**Who sets the waiting time?** Your HR team, with us, at route planning.

**Are employees told the pickup time?** Yes, through your coordinator.

## About this answer

Shiv Shakti Tours & Travels is a GST- and MSME-registered taxi and car rental company in business since 2018, rated 4.9 on Google. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Not connected with other businesses of the same name elsewhere in India.

Sources: Owner-confirmed facts, 30 October 2026: pricing models, fixed rates for the term, uniforms, ID cards, company name on vehicles, boarding lists; and the 9 October 2026 company questionnaires. · Terms and conditions (https://www.shivshaktitoursandtravels.in/terms-and-conditions.html): published rates and terms.