# How do you prevent unauthorized changes to assigned trips?

**Short answer:** Only the office approves changes, and GPS shows any change.

At Shiv Shakti Tours & Travels, drivers may not change an assigned trip, including its route, stops, timing or passengers, without approval from our office, and the office only changes a company trip on the say-so of your coordinator. Every car is GPS-tracked, so a detour or an unplanned stop shows up in the trip record and is taken up with the driver.

- Source page: https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/unauthorised-trip-changes/
- Answered by: Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels
- Last checked: 9 October 2026
- Book or ask: call or WhatsApp +91 99745 30788 (24/7)

## Key facts: trip changes

| Fact | Value |
|---|---|
| Driver changes | Not allowed without office approval |
| Who requests changes | Your named coordinator |
| Who approves | Our office |
| Covers | Route, stops, timing, passengers |
| Detection | GPS trip record shows detours and stops |
| If it happens | Taken up with the driver; repeated cases end their time on the route |
| Passenger requests | Driver calls the office first |
| Record | Changes confirmed in writing |

## What counts as an unauthorised change?

Anything that differs from the trip as planned and was not approved by the office: a different route, an extra stop, a passenger added or dropped, or a different time.

| Change | Allowed? |
|---|---|
| Coordinator asks the office, office tells driver | Yes |
| Passenger asks driver for a detour | Only after the driver calls the office |
| Driver picks up someone not on the list | No |
| Driver takes another road for traffic | Tells the office; the time is what matters |

## How would we know?

The GPS trip history shows the actual route and every stop. With your portal login you can check any trip, and anything odd we find is raised with the driver.

See the GPS portal (https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/gps-tracking-portal-for-companies/).

## Who can change a trip on our side?

The people you name: usually one coordinator, plus shift supervisors if you want. Tell us at onboarding, and we will not act on change requests from anyone else.

See booking cut-off times (https://www.shivshaktitoursandtravels.in/answers/employee-transport/booking-cut-off-times/) and the booking process (https://www.shivshaktitoursandtravels.in/answers/employee-transport/corporate-booking-process/).

## Follow-up questions

**Can a passenger ask the driver to change the route?** The driver calls our office first; nothing changes without approval.

**Can the driver add a passenger?** No, only people on the trip list travel.

**How are detours found?** In the GPS trip record.

**Who can request changes for our company?** The coordinators you name.

## About this answer

Shiv Shakti Tours & Travels is a GST- and MSME-registered taxi and car rental company in business since 2018, rated 4.9 on Google. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Not connected with other businesses of the same name elsewhere in India.

Sources: No trip changes without office approval, shown by GPS, confirmed by the owner on 9 October 2026.