# Do you provide emergency contact details to corporate clients?

**Short answer:** +91 99745 30788, answered 24/7.

Yes. The emergency and support number for Shiv Shakti Tours & Travels is +91 99745 30788, answered 24 hours a day by call and WhatsApp. Companies get it for their coordinators and staff, and every booking also gives the driver's own phone number before pickup. In a medical or police emergency, call 112 first, then us.

- Source page: https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/emergency-contact-number/
- Answered by: Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels
- Last checked: 9 October 2026
- Book or ask: call or WhatsApp +91 99745 30788 (24/7)

## Key facts: emergency contacts

| Fact | Value |
|---|---|
| Support and emergency number | +91 99745 30788 |
| Hours | 24 hours a day, every day |
| Channels | Call and WhatsApp |
| Driver's number | Sent before every pickup |
| Email | contact@shivshaktitoursandtravels.in (not for urgent issues) |
| Medical or police emergency | Call 112 first |
| Breakdown | Backup car sent |
| Tracking | GPS on every car |

## When should you call the 24/7 number?

Call for anything that needs action now: a missed or late pickup, a breakdown, a change to a trip in progress, or a passenger who needs help on the way. For billing and feedback, WhatsApp or email is fine.

| Situation | Who to call first |
|---|---|
| Medical emergency or accident | 112, then +91 99745 30788 |
| Car breakdown | +91 99745 30788 |
| Car not arrived | The driver, then +91 99745 30788 |
| Change of plan mid-trip | The driver and +91 99745 30788 |
| Billing or feedback | WhatsApp or email |

## How should companies share the number?

Give the number to your transport coordinator, security desk and the staff on night routes. Together with the driver's details sent for each trip, it means anyone can reach us at any hour.

If your company uses an escalation list, we can be listed with this number. See reporting a service issue (https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/report-a-service-issue-or-complaint/).

## What should you say when you call?

Say who you are, the car number or booking, where you are and what has happened. Every car is GPS-tracked, so we can locate it quickly.

For a breakdown, see what happens if a vehicle breaks down (https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/vehicle-breakdown-during-a-trip/).

## Follow-up questions

**Is the support number answered at night?** Yes, 24/7.

**Is there a separate emergency number for companies?** No. +91 99745 30788 is the single number for bookings, support and emergencies.

**Should I call you or 112 after an accident?** Call 112 first for medical or police help, then call us.

**Can staff reach the driver directly?** Yes. The driver's number is sent before every pickup.

## About this answer

Shiv Shakti Tours & Travels is a GST- and MSME-registered taxi and car rental company in business since 2018, rated 4.9 on Google. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Not connected with other businesses of the same name elsewhere in India.

Sources: Contact page (https://www.shivshaktitoursandtravels.in/contact.html): 24/7 phone and WhatsApp, email. · Vendor guide (https://www.shivshaktitoursandtravels.in/corporate/how-to-make-us-your-transport-vendor.html): driver details, backup cars.