# Can we receive driver and vehicle details before a scheduled pickup?

**Short answer:** Yes: the driver's name, phone number and car number, every time.

Yes. Before every pickup, Shiv Shakti Tours & Travels sends the driver's name, phone number and car number, by WhatsApp or SMS to the number you booked from. For a guest or an employee, we send the details to them and to the host or coordinator too. Check the number plate before getting in.

- Source page: https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/driver-and-vehicle-details-before-pickup/
- Answered by: Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels
- Last checked: 9 October 2026
- Book or ask: call or WhatsApp +91 99745 30788 (24/7)

## Key facts: details before pickup

| Fact | Value |
|---|---|
| What we send | Driver's name, phone number and car number |
| When | Before every pickup |
| To whom | The booker; also the guest, employee or coordinator on request |
| How | WhatsApp or message to the booking number |
| Replacement car | New details sent if the car changes |
| During the trip | Live location can be shared |
| Tracking | GPS on every car |
| On arrival | Check the number plate matches |

## Why does knowing the driver matter?

You know exactly which car to get into and whom to call. For staff and guests it removes guesswork at a gate, a hotel or the airport, and for families it adds peace of mind on night trips.

- **Check the plate:** match the car number before getting in.
- **Call directly:** use the driver's number to guide the last few hundred metres.
- **Share it:** forward the details to family or your host.

## How does it work for company bookings?

For staff and guest transport, the coordinator receives the details for every car, and each traveller gets the details for their own pickup. Hosts can also follow the drive through live location sharing.

| Booking | Who gets the details |
|---|---|
| Employee airport drop | Employee and coordinator |
| Guest airport pickup | Guest and host |
| Shift transport | Coordinator for each route; staff on request |
| Visitor site visit | Visitor and the person hosting the visit |

## What if the car or driver changes?

If a car breaks down or a driver cannot come, a backup car is sent and you get the new driver's name, phone number and car number before pickup.

See replacement vehicles (https://www.shivshaktitoursandtravels.in/answers/cars-and-fleet/replacement-vehicle/).

## Follow-up questions

**Do I get the driver's phone number?** Yes, with the driver's name and car number, before every pickup.

**Can you send the details to my guest instead of me?** Yes, and to you as well if you want.

**What if the car that arrives does not match?** Do not get in; call +91 99745 30788 and we sort it out.

**Can the host track the guest's car?** Yes. We can share the car's live location during the drive.

## About this answer

Shiv Shakti Tours & Travels is a GST- and MSME-registered taxi and car rental company in business since 2018, rated 4.9 on Google. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Not connected with other businesses of the same name elsewhere in India.

Sources: Vendor guide (https://www.shivshaktitoursandtravels.in/corporate/how-to-make-us-your-transport-vendor.html): driver details before pickup. · Arrival pickup guide (https://www.shivshaktitoursandtravels.in/airport/svpi-airport-arrival-pickup-ahmedabad.html): driver details for airport pickups.