# Who is our main point of contact as a company customer?

**Short answer:** One point of contact for scheduling, changes and billing.

Companies working with Shiv Shakti Tours & Travels deal with one point of contact for scheduling, changes and billing, instead of booking each trip separately. Day to day that is +91 99745 30788, answered 24/7 by call and WhatsApp, and contact@shivshaktitoursandtravels.in for written requests and invoices. Ask us when setting up the account who your named contact will be.

- Source page: https://www.shivshaktitoursandtravels.in/answers/corporate-accounts/main-point-of-contact/
- Answered by: Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels
- Last checked: 10 October 2026
- Book or ask: call or WhatsApp +91 99745 30788 (24/7)

## Key facts: contacts for companies

| Fact | Value |
|---|---|
| Point of contact | One, for scheduling, changes and billing |
| Phone and WhatsApp | +91 99745 30788, 24/7 |
| Email | contact@shivshaktitoursandtravels.in |
| Urgent issues | Call, at any hour |
| Billing questions | Email or WhatsApp |
| Languages | English, Gujarati, Hindi |
| Named contact | Confirmed when the account is set up |
| Owner | Vaibhaviba Bhavsinh Solanki |

## Which channel for which request?

Use the one that suits the request; all reach the same team.

| Request | Channel |
|---|---|
| Booking or change for today | Call +91 99745 30788 |
| Bookings for the coming days | WhatsApp or email |
| Roster or route changes | WhatsApp or email, ahead of the day |
| Invoice questions | Email |
| Urgent problem on a trip | Call, 24/7 |

## Who should be the contact on your side?

Usually one coordinator in admin or HR, who sends rosters and bookings and receives driver details. If several people book, tell us who is authorised.

See the corporate booking process (https://www.shivshaktitoursandtravels.in/answers/employee-transport/corporate-booking-process/).

## What if something needs escalating?

Call +91 99745 30788 at any hour; for anything that needs a written record, follow up by email. The business is run by its owner, Vaibhaviba Bhavsinh Solanki.

See reporting a service issue (https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/report-a-service-issue-or-complaint/) and the 24/7 number (https://www.shivshaktitoursandtravels.in/answers/safety-and-tracking/emergency-contact-number/).

## Follow-up questions

**Do we get a dedicated account manager?** You get one point of contact for scheduling, changes and billing; ask us who your named contact will be when the account is set up.

**Is the contact reachable at night?** Yes, +91 99745 30788 is answered 24/7.

**Can billing go to a different email?** Yes; tell us your accounts team's email.

**Who owns the business?** Vaibhaviba Bhavsinh Solanki.

## About this answer

Shiv Shakti Tours & Travels is a GST- and MSME-registered taxi and car rental company in business since 2018, rated 4.9 on Google. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Not connected with other businesses of the same name elsewhere in India.

Sources: Daily commute guide (https://www.shivshaktitoursandtravels.in/corporate/corporate-daily-commute-becharaji.html): one point of contact for scheduling, changes and billing. · Contact page (https://www.shivshaktitoursandtravels.in/contact.html). · About us (https://www.shivshaktitoursandtravels.in/about.html): the owner.