# Do you provide vehicles suitable for passengers with mobility requirements, subject to availability?

**Short answer:** No wheelchair-accessible vehicles; drivers help with boarding.

Shiv Shakti Tours & Travels does not have wheelchair-accessible vehicles with ramps or lifts. What we can do: drivers help passengers in and out of the car and with luggage, a folding wheelchair or walker goes in the boot, and the Innova Crysta, with its higher seats and wide doors, is usually the easiest car to get into. Tell us the passenger's needs when you book so we send the right car.

- Source page: https://www.shivshaktitoursandtravels.in/answers/cars-and-fleet/passengers-with-mobility-needs/
- Answered by: Vaibhaviba Bhavsinh Solanki, owner of Shiv Shakti Tours & Travels
- Last checked: 9 October 2026
- Book or ask: call or WhatsApp +91 99745 30788 (24/7)

## Key facts: mobility needs

| Fact | Value |
|---|---|
| Wheelchair-accessible vehicles | Not available |
| Driver help | Boarding, getting out, luggage |
| Folding wheelchair or walker | Carried in the boot |
| Easiest car to get into | Innova Crysta, higher seats and wide doors |
| Sedan | Lower seats; fine for many passengers |
| Pickup point | As close to the door as the road allows |
| Tell us | The passenger's needs when you book |
| Employees | Arrangements agreed with your HR team |

## Which car suits which need?

It depends on how the passenger gets in and out of a car. Tell us and we suggest the car.

| Need | Usually best |
|---|---|
| Difficulty bending to a low seat | Innova Crysta |
| Folding wheelchair or walker | Any car; Ertiga or Innova for more boot space |
| Passenger who must stay in a wheelchair | Not possible with our fleet; we tell you plainly |
| Elderly passenger on a long trip | Innova Crysta |

## Can you accommodate employees with mobility needs?

Yes, within these limits. With your HR team we can arrange a pickup at the door, a car that is easy to get into, and a seat kept for the employee on a shared route.

See doorstep pickups for employees (https://www.shivshaktitoursandtravels.in/answers/employee-transport/pickups-from-residential-areas/).

## What help does the driver give?

The driver helps the passenger in and out, folds and loads the wheelchair or walker, carries luggage, and waits until the passenger is safely inside at the drop.

See doorstep pickup and drop (https://www.shivshaktitoursandtravels.in/answers/booking/doorstep-pickup-and-drop/).

## Follow-up questions

**Do you have wheelchair-accessible vehicles?** No, we have no vehicles with ramps or lifts.

**Can a folding wheelchair go in the car?** Yes, in the boot.

**Can you accommodate employees with special mobility requirements?** Within these limits, yes: door pickup, an easy-access car and a kept seat.

**Do you give extra help to passengers who need it?** Yes, drivers help with boarding and luggage.

## About this answer

Shiv Shakti Tours & Travels is a GST- and MSME-registered taxi and car rental company in business since 2018, rated 4.9 on Google. Branch: Hansalpur Circle, Becharaji, near the SMG (Maruti Suzuki) plant, Gujarat 384210. Head office: B-50, First Floor, Jay Bhanu Society, Gate No. 2, Ghatlodiya, Ahmedabad 380061. Open 24/7 on +91 99745 30788. Not connected with other businesses of the same name elsewhere in India.

Sources: No wheelchair-accessible vehicles; drivers help with boarding and luggage: confirmed by the owner on 9 October 2026.